CISO-Share
Providing Universities and Colleges a tailored Information Security Service to meet their individual requirements.
Our core services include:
- Information Security Strategy tailored to your organisation, drawing on Sectoral Best Practice Model
- Deployment of best practice Policies and Procedures and advice on implementation
- Annual Information Security Risk Assessment review
- Advisory Service on all aspects of Information Security (legal, compliance, best practice)
- Regular Updates on InfoSec Landscape focussed on Universities and Colleges
- Ad-hoc Updates to emerging threats/exploits/scams
- Benefit from cross-institutional learning and best practice
- Consultancy days for bespoke institutional requirements
Data Protection & Governance-Share
The Data Protection & Governance share service resource comprises a team of experienced subject matter experts whose collective knowledge ensures the best possible advice and support for our members.
Our core services include:
- A Data Protection Officer (DPO)-share service. A named DPO will provide tailored advice and guidance on data protection compliance, fulfilling the statutory obligations of the role as outlined under GDPR, where empowered to do so. DPO’s review and update data protection policies and procedures, advise on data processing risk and mitigation and report directly to the highest level of management. DPO’s provide training for staff, undertake audits and act as a contact point for the Information Commissioner’s Office (ICO) on issues relating to data processing, for example data security breaches or complaints.
- An Information Rights Officer (IRO)-share service. A named IRO will provide administrative support in terms of data protection and governance, including logging and managing Data Subject Rights requests (DSR’s), for example Subject Access Requests (SAR’s) and Freedom of Information (FOI/FOISA) requests. IRO’s work with DPO’s to support data protection engagement across the organisation, for example answering queries, helping to draft privacy notices or sign-posting staff to relevant data protection and governance policies and procedures.
Unidesk
UniDesk is an ITIL-aligned ITSM service designed for Higher and Further Education based on the TOPdesk SaaS offering. TOPdesk provide the technical platform with UniDesk managing the service on behalf of members. The service provides an Enterprise-level ITSM solution for institutions with all core ITIL processes built-in to the service and tailored for education. A significant strength of the service is how it is used as a service improvement tool and delivered as a shared service management solution. Being a UniDesk member institution also brings significant value, from shared best practice based on ITIL standards, to community-driven changes to functionality. Members are supported by a team with extensive experience in service management. Our knowledge of educational processes, systems and projects, result in providing tailored advice that meets your institution’s needs. More info can be found on the UniDesk website.